Welcome to LaundriKart. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully as they contain important information about your rights and obligations.
General Terms
- Service Agreement: By using LaundriKart, you agree to the terms set forth in this document and to any modifications or updates.
- Eligibility: Our services are available to users who are legally capable of entering into binding agreements.
Service Usage
- Service Scope: LaundriKart provides laundry, dry cleaning, and specialty cleaning services as described on our website.
- Order Process: Orders can be placed through our website or Android app. Our iOS app is under development. Ensure accurate information for efficient processing.
- Payment: Cash or supported direct payment is collected at or after delivery after final order review.
Delivery and Collection
- Pickup and Delivery: We offer convenient pickup and delivery options. Please ensure someone is available at the designated time and location.
- Express Delivery: Available at an additional cost with same-day or next-day, subject to capacity.
Liability and Claims
- Damage and Loss: While we take utmost care with your garments, in the rare event of damage or loss, compensation will be in accordance with our policy.
- Quality Assurance: We strive to deliver the highest quality services. If you are not satisfied, contact us within 24 hours of delivery for a resolution or possible free re-cleaning as per our service policy.
User Conduct
- Prohibited Activities: Users must not misuse our services or website, including tampering, misrepresentation, or violating any laws.
- Account Security: Users are responsible for maintaining the confidentiality of their account details.
Modifications and Updates
LaundriKart reserves the right to modify these terms at any time. Users will be notified of significant changes through our website or email. Your continued use of the service after such changes constitutes your acceptance of the new Terms.
Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Noida.
Contact Information
For any queries, support, or clarification on these terms, please contact us at customer.care@laundrikart.com
