Question 1

What is your turnaround time?

Accepted Answer

Our standard turnaround time is 48-72 hours for most services. Shoe cleaning usually takes 3-5 days. Express service is available for urgent requirements with same-day or next-day, subject to capacity.

Question 2

How do I schedule a pickup?

Accepted Answer

You can schedule a pickup through our website, mobile app, or by calling/WhatsApping us at +918585850044. Simply choose your convenient time slot.

Question 3

What areas do you cover?

Accepted Answer

Currently, we provide pickup and delivery services across Noida, Greater Noida, Ghaziabad.

Question 4

What payment methods do you accept?

Accepted Answer

Cash or supported direct payment is collected at or after delivery after final order review.

Question 5

Do you process clothes in-house?

Accepted Answer

Yes, absolutely! Unlike many local dry cleaners, we do not outsource. 100% of garments are processed in our own state-of-the-art facility using European machinery.

Question 6

What kind of chemicals do you use?

Accepted Answer

We use premium, eco-friendly chemicals imported from Diversey & Seitz (Germany & US) that are tough on stains but gentle on your fabrics and the environment.

Question 7

Can you remove all types of stains?

Accepted Answer

Our experts use specialized spotting agents to treat stains. While we successfully remove most stains, some old or set-in stains might be permanent. We will always inform you if a stain cannot be safely removed without damaging the fabric.

Question 8

What is your policy on damaged clothes?

Accepted Answer

We take utmost care of your garments using Woolmark-certified machines. In the rare event of damage or loss during our process, compensation is handled as per industry standards and our Terms & Conditions.

Question 9

Can I add extra items to my order when you collect?

Accepted Answer

Yes, absolutely – just give the extra items to your LaundriKart Agent and we will adjust your bill accordingly.

Question 10

How will I pay to LaundriKart?

Accepted Answer

Cash or supported direct payment is collected at or after delivery after final order review.

Question 11

Are there any offers for Laundry Services?

Accepted Answer

For interesting deals and membership options, please see our Offers section.

Question 12

Do you use any fabric softeners?

Accepted Answer

We use world class solutions to do eco-friendly washing. We use international brands like Diversey , Seitz for washing your garments.

Question 13

Do you wash quilts, blankets and comforters also?

Accepted Answer

Yes, We Process Quilts , Blankets and every garment from Handkerchief to Blankets.

Question 14

What if I mistakenly leave any personnel items in my pockets?

Accepted Answer

When We Pickup we check the laundry and return back your item if we find any personal belongings. In case we find any at our store during the laundry preparing or cleaning process, we will take care of them and you will get call from Store Manager to let you know about the same.

Question 15

What should I do if I miss a garment from the returned laundry bag?

Accepted Answer

We care for your laundry very well and make sure we give back only clean laundry and nothing else. Our qualified management team handles the to and from of garments with flawless expertise. But in case you didn’t find any of your garment in the return bag from LaundriKart please call our customer care.

Question 16

I have delicate items that require particular care. What should I do?

Accepted Answer

Don’t worry. We’re experts at dealing with this situation ! We will always do our best to ensure that your items are treated appropriately and with care. If there is any question or we cannot locate a care label, we will return the item to you un-cleaned so that there is no risk of harm to your things.

Question 17

Can I have a fast laundry delivery service?

Accepted Answer

Yes, we have express laundry delivery service with same-day or next-day, subject to capacity. extra charges apply based on service type and slot availability.

Question 18

Why do I need LaundriKart services?

Accepted Answer

At LaundriKart the processing of washing, laundry and dry cleaning is done in the best-class setups with European equipment and world class chemicals from Germany and US. Your Laundry is processed in automated steam machines for the crisp finish you seek when you take your clothes out of the closet! Moreover we offer you the flexibility of choosing a pickup and delivery time that is most suitable to your convenience and the ability to track your orders through the entire process! Go on – Give us a try!

FAQ

Still have questions?

FAQ

Still have questions?

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Get Your Clothes Cleaned,With Just A Tap Of Finger

Choose Pickup

Track Order Status

Confirm Instantly