FAQ

FAQ

Most frequent questions and answers

How Long Does Cleaning Take ?

We aim to collect your garments, clean them professionally, and return them to you within 48 hours. If you chose Express Delivery, you will have your laundry within 24 hours.

What is the procedure for scheduling a pick-up?

Login to our Website, Android App or iOS App and schedule a pick up. You can choose your laundry pick up time as per your convenience during scheduling the laundry. 

What are the timings of LaundriKart?

To contact us, please call, email, or ping us. We will return to you as quickly as possible.

What areas do you cover?

We cover Noida, Ghaziabad & Greater Noida. Downloading our App is the easiest method to find out if we cover your region.

Can I add extra items to my order when you collect?

Yes, absolutely – just give the extra items to your LaundriKart Agent and we will adjust your bill accordingly.

How will I pay to LaundriKart?

You can pay by credit/debit card, Paytm, cash or by net banking. We recommend you pay online rather than cash to avoid change notes issue. Our executive will be carrying the payment machine at the time of delivery at your doorstep. We have also introduced a wallet system on LaundriKart website where you can either recharge your wallet with money using online payment or buy few packages and do the payments.

Are there any offers for Laundry Services?

For interesting deals and membership options, please see our Offers section.

Do you use any fabric softeners?

We use world class solutions to do eco-friendly washing. We use international brands like Diversey , Seitz for washing your garments.

Do you wash quilts, blankets and comforters also?

Yes, We Process Quilts , Blankets and every garment from Handkerchief to Blankets.

What if I mistakenly leave any personnel items in my pockets ?

When We Pickup we check the laundry and return back your item if we find any personnel belongings. In case we find any at our store during the laundry preparing or cleaning process, we will take care of them and you will get call from Store Manager to let you know about the same.

What are you going to do if my clothing arrive damaged?

Your clothes are in safe hands of our expert laundry team and incidents of damage are extremely rare but we understand it’s a natural point of concern.In a very rare event your item is damaged, we’ll compensate you in accordance with our policy. Please refer to the Terms & Conditions for more details given on website.

What should I do if I miss garment from the returned laundry bag?

We care your laundry very well and make sure we give back only clean laundry and nothing else. Our qualified management team handles the to and from of garments with flawless expertise. But in case you didn’t find any of your garment in the return bag from LaundriKart please call our customer care.

I have a delicate items that require particular care. What should I do?

Don’t worry. We’re experts at dealing with this situation ! We will always do our best to ensure that your items are treated appropriately and with care. If there is any question or we cannot locate a care label, we will return the item to you un-cleaned so that there is no risk of harm to your things.

Can you remove all stains?

Our expert team use best-class setups with European equipment and world class stain removal products available – but some stains can stump even us.

We will always try our best and we offer a free re-clean if you’re ever unsatisfied with the quality we provide, but unfortunately we cannot promise to remove all stains.

Can I have a fast laundry delivery service?

Yes , we have Express laundry delivery service.
This premium delivery service return back your laundry within 24 hours from the time of pickup. The pricing will be extra for Express Delivery Service.

Why do I need LaundriKart services?

At LaundriKart the processing of washing, laundry and dry cleaning is done in the best-class setups with European equipment and world class chemicals from Germany and US. Your Laundry is processed in automated steam machines for the crisp finish you seek when you take your clothes out of the closet! Moreover we offer you the flexibility of choosing a pickup and delivery time that is most suitable to your convenience and the ability to track your orders through the entire process! Go on – Give us a try!”

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